Privacy Policy

Privacy and Policy

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This privacy notice for Jointly Ltd. ('we', 'us', or 'our'), describes how and why we might collect, store, use, and/or share ('process') your information when you use our services ('Services'), such as when you:

  • Visit our website at https://go.getjointly.ai, or any website of ours that links to this privacy notice
  • Download and use our web application (Jointly), or any other application of ours that links to this privacy notice
  • Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@getjointly.ai.

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Summary of Key Points

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What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.

Do we receive any information from third parties? We do not receive any information from third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.

In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties.

How do we keep your information safe? We have organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

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1. What information do we collect?

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In this section, we will address the following:

  • The purpose for the collection of personal information
  • How will the information be processed?
  • Controls for the protection of personal information
  • Usage of tools such as cookies to collect personal information online
  • Details of information, such as IP address, and domain information, are captured about the user
  • Sharing of information with third parties
  • User rights to access personal information
  • Details to contact the organisation for queries on processing personal information

1.1 Purpose for the Collection of Personal Information

Jointly collects personal information to provide, improve, and administer our Services. This includes:

  • Use of the platform, Jointly, during the entirety of your time with access to it
  • Engaging with us in other related ways, including any sales, marketing, or events
  • Visiting our website at www.getjointly.ai, or any website of ours that links to this privacy notice

1.2 How Will the Information Be Processed?

We process your information to provide, improve, and administer our Services, communicate with you, ensure security and fraud prevention, and comply with legal requirements. We may also process your information for other purposes with your consent.

1.3 Controls for the Protection of Personal Information

We implement organisational and technical processes and procedures to protect your personal information. Despite our safeguards, no electronic transmission or information storage technology can be guaranteed to be 100% secure.

1.3.1 Do we Collect Information from Minors?

We do not knowingly solicit data from or market to children under 18 years of age. By using Jointly services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the services. If we learn that personal information from users younger than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.

1.4 Usage of Tools Such as Cookies to Collect Personal Information Online

We use cookies and similar tracking technologies (like web beacons and pixels) to collect and store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

1.5 Details of Information Captured About the User

Information automatically collected may include:

  • IP address
  • Browser and device characteristics
  • Operating system
  • Language preferences
  • Referring URLs
  • Device name
  • Country and location
  • Information about how and when you use our services
  • Other technical information

‍Sensitive Information: We do not process sensitive information.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

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1.5.1 Information Collected Automatically

Some information - such as your Internet Protocol (IP) address and/or browser and device characteristics - is collected automatically when you visit our services.

‍We automatically collect certain information when you visit, use, or navigate the services. This information does not reveal your specific identity (e.g. your name or contact information) but may include device and usage information, such as:

  • IP address
  • Browser
  • Device characteristics
  • Operating system
  • Language preferences
  • Referring URLs
  • Device name
  • Country
  • Location
  • Information about how and when you use our services
  • Other technical information

This information is primarily needed to maintain the security and operation of our services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes:

  • Log and Usage Data: Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps"), and hardware settings)
  • Device Data: We collect device data such as information about your computer, phone, tablet, or other device you use to access the services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information
  • Location Data: We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the services

1.6 Sharing of Information with Third Parties

We may share your personal information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information. We also may share information in specific situations described in this policy and with our affiliates and business partners.

1.7 User Rights to Access Personal Information

You may review, change, or terminate your account at any time. In certain regions, you have specific rights under applicable data protection laws, including the right to:

  • Request access to your personal information
  • Request rectification or erasure
  • Restrict processing
  • Data portability

1.8 Contact Information for Queries on Processing Personal Information

For questions or concerns, specifically if you would like your data to be changed or erased, you can contact us at:

  • By Email: alberto@getjointly.ai
  • By Post: Jointly, Founders Factory, 2 Arundel St, London, WC2R 3DA

1.8.1 Contact our Data Protection Officer (DPO)

For any questions or concerns related to data privacy, contact our DPO:

  • By email: alberto@getjointly.ai

1.9 Organisation’s Commitment to Privacy and Security

We are committed to protecting your privacy and ensuring the security of your personal information. We continuously enhance our security procedures as new technology becomes available.

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2. Policy on External Links

2.1 User Activity Information

Jointly does not use information about user activities on the internet in conjunction with any information that could personally identify the user without their explicit consent.

2.2 Use of Software Utilities

We do not associate information collected by software utilities (such as cookies, single-pixel GIF images, or tracking pixels) with identifiable user information, including usernames or email addresses, when users visit our site.

2.3 Privacy Safeguards

Jointly implements robust policy guidelines to protect user-identifiable information from unauthorized access or improper use. We continuously improve our security measures as new technology and industry standards evolve.

2.4 Reviewing Personally Identifiable Information

We honour all requests from users to review, update, or delete their personally identifiable information, such as names, addresses, email addresses, and phone numbers, maintained in accessible formats. Verified inaccuracies will be promptly corrected upon user request.

2.5 Use of Identifiable Information for Legal Purposes

We may process user-identifiable information to investigate and prevent potentially unlawful activities, mitigate risks to our network, or address violations of our user agreements or applicable laws.

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3. Data Processing Principles

Jointly adheres to the following principles when processing user data:

  • Lawful, Fair, and Secure Processing: All data will be processed fairly, lawfully, and securely.
  • Purpose Limitation: Data will only be processed for the purposes explicitly outlined in this privacy policy.
  • Accuracy: We strive to maintain accurate and up-to-date data. Users may request corrections to inaccurate data.
  • Data Retention: Data is retained only for as long as necessary to fulfill the processing purpose. Once the purpose is no longer applicable, the data is securely deleted or anonymised.

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4. Handling of User Information

4.1 Pre-Collection Information

Before collecting personal information, users are informed of:

  • The purpose of processing the data.
  • Whether the provision of information is mandatory or voluntary.
  • The potential consequences of failing to provide the information.
  • Their rights to access, update, or delete their information.

4.2 Circumstances of Personal Information Collection

Users’ personal information may be collected in the following contexts:

  • During interactions with our platform and services.
  • Through direct user input (e.g., forms or account registrations).
  • For marketing purposes, provided users have opted in to such communications.

4.3 Is Your Information Transferred Internationally?

We may transfer, store, and process your information outside the United Kingdom.

Our servers are located in the United Kingdom. If you access our Services from outside the UK, your information may be transferred to the UK and other locations where our partners or service providers operate.

European Commission’s Standard Contractual Clauses (SCCs):
For international data transfers, Jointly implements SCCs or similar mechanisms to ensure compliance with the UK GDPR. These agreements require all parties to protect personal information per UK and EU data protection standards.

For more information on how we handle international transfers, contact alberto@getjointly.ai

4.4 What Are Your Privacy Rights?

As a user in the UK or EEA, you have the following rights under applicable data protection laws:

  1. Right of Access: Request access to your personal data and obtain a copy of it.
  2. Right of Rectification: Request corrections to inaccurate or incomplete data.
  3. Right of Erasure (Right to Be Forgotten): Request deletion of your data, subject to legal exceptions.
  4. Right to Restrict Processing: Request a limitation on how your data is processed.
  5. Right to Data Portability: Request that your data be provided in a portable format or transferred to another data controller.
  6. Right to Object: Object to processing activities, including profiling, based on legitimate interests or for direct marketing.
  7. Right to Withdraw Consent: Withdraw consent where processing is based on your explicit consent.

To exercise your rights, contact info@getjointly.ai. We will respond to your request within one month, or as otherwise permitted by law.

Withdrawing Consent

You can withdraw your consent at any time. To do so, contact us at info@getjointly.ai. Withdrawal of consent will not affect the lawfulness of processing prior to the withdrawal.

Opting Out of Marketing Communications

To opt out of marketing communications, click the "unsubscribe" link in our emails or contact us directly. Note that we may still send non-marketing emails (e.g., service updates).

Account Information

You may request to review, update, or delete your account information. Upon your request to delete your account, Jointly will deactivate or remove your information from active databases. However, some data may be retained to comply with legal obligations or prevent fraud.

5. Updates to This Notice

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and will be effective as soon as it is accessible. If we make material changes, we may notify you by prominently posting a notice of such changes or by directly sending you a notification.

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6. Reviewing, Updating, or Deleting Data

You have the right to request access to, review, update, or delete your personal information. To submit a data subject access request, contact us at info@getjointly.ai.

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7. Do-Not-Track Features

We do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted, we will inform you about that practice in a revised version of this privacy notice.

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